BUSINESS ADMINISTRATION IN INDIA

Strength for Today and Bright Hope for Tomorrow

Volume 1:1 December 2019

www.businessadministrationinindia.com

Managing Editor and Publisher: M. S. Thirumalai, Ph.D.


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Copyright © 2019
M. S. Thirumalai

Publisher: M. S. Thirumalai, Ph.D.
11249 Oregon Circle
Bloomington, MN 55438
USA


Introduction to Soft Skills

M. S. Thirumalai, Ph.D.


This is an introductory booklet on Soft Skills. This is prepared and presented for the benefit of teachers, students and others. Please read these pages and use the booklet for purposes of training your students. You may also use the booklet in your interpersonal conversations. Add suitable examples from your own contexts.

Business communication and transactions require effective soft skills. Mutual respect to the participants of transactions must be clearly shown, using appropriate language and gestures. Please consider this book as a beginning exercise and continue to develop your soft skills all through your career.

This booklet contains the following:

1. Definition of Soft Skills
2. Job Seekers and Soft Skills
3. Employability Skills
4. Soft Skills for First Generation Students, Teachers and Professionals
5. Soft Skills for Effective Communication
6. Soft Skills for Personal Development
7. Anger Management
8. Assertive Skills
9. Elements of Nonverbal Behavior
10. Decision Making
11. Time Management
12. Presentation Skills
13. Personal Impact
14. Report Writing
15. Types of People and Persuasion
16. Persuasive Strategy in Writing
17. Meeting Skills
18. Handling Difficult People
19. How to Influence People
20. Conflict Management
21. Leadership Skills
22. Successful Interview Skills
23. Stress Management
24. Negotiation Skills
25. Telephone Skills
26. Texting Skill and Etiquette
27. Avoid Biases - An Important Soft Skill
28. Achieving Coherence in Your Writing
29. Abbreviations of Prefix-Titles
30. What is My Address?
31. A Capital Idea!
32. E-mail addresses


This is only the beginning part of the Book. PLEASE CLICK HERE TO READ THE ENTIRE BOOK IN PRINTER-FRIENDLY VERSION.


Dr. M. S. Thirumalai
msthirumalai2@gmail.com

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